The last few weeks have been full of confusion, anxiety, and fear. As our daily lives are disrupted by the COVID-19 pandemic, we rely even more on the promises of God. Joshua 1:9 says, “Haven’t I commanded you: be strong and courageous? Do not be afraid or discouraged, for the Lord your God is with you wherever you go” (CSB). So with faith in God and standing in His strength, Lifeway is as committed as ever to our mission of serving churches and Christians, and anyone seeking to know more about God to the best of our abilities.
Here are some of the core ways we will continue to serve you during this time:
1. We Are Still Actively Shipping New Purchases and Processing Returns
Our warehouse and distribution center are currently operating normally. Increased cleaning and safety measures help us ensure the well-being of our employees and customers moving forward.
2. Online Purchasing Allows for Safe Deliveries
Purchasing through Lifeway.com allows you to continue receiving the same great resources safely delivered to your door. So whether you want to send an encouraging book to your loved ones, order a new Bible to help you dig deeper into God’s Word, or develop your faith through a Bible study or one of our other tools, we are able to serve you in a safe and healthy way.
3. Customer Service Is Still Operating
Our Customer Service team is available to help you with anything from returns to placing new orders, and they can answer any questions you may have. Lifeway has embraced digital technologies that allow our Customer Service team to work remotely and continue the great work they do on a daily basis.
Our current contact information and hours are:
Orders, Information, and Customer Support
Hours: 7:30 a.m. - 5:00 p.m. CT Monday - Friday (800) 458-2772
Lifeway.com Digital Support
Hours: 7:30 a.m. - 6:00 p.m. CT Monday - Friday (866) 627-8553
You can also email customerservice@lifeway.com with any of your needs.
4. Our Corporate Employees Are Serving Remotely
The Lord has blessed us through the provision of modern technology that allows our corporate staff to work from the safety of their homes. We are grateful to serve you with our full capacity during such a stressful time.
With the local, national, and global situation shifting rapidly, we will keep this page up-to-date with current information if any changes occur. We believe that the Lord is good and faithful to His children, and we are eager to stand next to you in faithful ministry.