Basic Principles of Conflict Management
Written by Joe Sherrer and Reggie Ogea
These principles are adapted from Doctor of Ministry Class lecture given by Dr. Joe Sherrer and Dr. Reggie Ogea during April 2004 at the Nashville extension of New Orleans Baptist Theological Seminary.
Seek Clarity
When facing any conflict in the church you should seek to clarify the issues.
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Try to evaluate it objectively - seek to view it from all angles.
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Focus on the presenting issue.
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Keep in mind that the primary problem is usually secondary (it was really something else).
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Establish clear lines of communication.
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Prioritize values in the midst of the conflict.
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Present accurate information (it is vital to have good meeting minutes).
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State a clear purpose and strategy from the beginning (say, “Let me remind us all why we are here”).
Develop Patience
Be patient with the process (Yogi Berra said, “It always takes longer that it takes”).
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Develop the power to wait before reacting to a volatile situation.
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Resist overreacting.
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Keep the door of opportunity open.
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Engage in controlled intervention (Learn to “call the shots” sometime).
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Invest your time wisely (make sure that the time you put into this is worth while)
Show Sensitivity
Reduce negativity while being honest about the situation.
© 2001-2008
LifeWay Christian Resources
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Having dealt in such matters,we of course know it must be bathed in prayer. There are what I call the private time with our Father, not talking, but hearing what He has to say to my spirit. Then, when in the meeting, make it known from the begining, we are including our Father to seek HIS will. I many times changes the air. We must always let HIM lead. Blessings...-